iLabz.com

i-Labz Frequently Asked Questions

Please read our FAQ before you decide to contact us, maybe you will find the answer here.

Q: Why should I choose i-Labz for my development company?
A: We are an established full sevice web development company delivering web design, graphic design, 3d modeling services of any complexity. Being in IT business for over 10 years now we have all round web development expertise.

Q: How long will it take for my site to be designed and coded?
A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Q: Will we need to have a meeting in connection with the website design?
A: In many cases a meeting isn't necessary and most of our websites are generally completed with contact via email and phone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Q: Once my website design is completed -what aftersales service do you offer?
A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

Q: In what format should I supply texts and photos about my business for my new website?
A: It is helpful to us if you are able to provide text and photographs in electronic form - for example, the files output by a digital camera and texts in MS Word, editable PDF or similar format. If this is not possible, we can help get your information ready for use on the website.

Q: Will my website design be "Search Engine" friendly?
A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Q: I hear that there are hidden costs associated with web design services. Is this true?
A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Q: Do I need a database on my website?
A: This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

Q: Can you provide all our web design and hosting services?
A: Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Q: Do I need to install any software?
A: No is the simply answer.

Q: When can I update my website content?
A: If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you. Our charges are very reasonable.

Q: How can I accept credit cards on my website?
A: There are various methods availably to you. We would need to talk to you to established you requirements and the best method for your company. There are essentially two main methods of accepting credit cards. The first method is where you use your own pdq. card machine and process the card payment yourself and the second method uses an online clearance company. Once you are sure which method you wish to use, we can design your website accordingly.

Q: How many pages can I have on my web site?
A: As many as you like. From a search engines point a view - The more the better!

Q: I already have a website and I need it updating, can you help me?
A: Yes, we would be happy to look at you existing website and give you a quote and ideas for redesign.

Q: Do you display any banners or pop-up ads on my website?
A: Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Q: What if I do not like the design?
A: If you do not like the design which we have designed for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

Q: Who owns the website once the website design is completed?
A: The website belongs to you - we send you a copy of the website on cd. This copy is for your retention and should you wish to use another web design or web hosting company - you are completely at liberty to take this copy to them for them to use.

Q: What kind of 3D models can you make?
A: Any type of 3D models, from small, precise, industrial pieces up to large, tall buildings and even organic models (humans, animals etc.).

Q: How much time it takes to create the 3D model?
A: It depends on the complexity of the model. Can take from 2-3 hours up to week or two.

Q: What application they are made with?
A: Models are made in "Autodesk 3ds Max" and rendered with "V-ray" rendering engine.

Q: What file format do I get as the end product?
A: Depending on what you need, you can get an actual 3D model in native 3ds Max format (.max), exported formats (.obj .3ds .fbx .dwf) and/or you can get final rendered picture.

Q: Do I need to install any software?
A: Since render is a simple picture, you don't need any kind of software, however if you want to manipulate with the actual 3D model, you will need either 3ds Max (recommended) or any other 3D application.

Q: What are the prices of 3D models?
A: Depending, again, on how complex the model needs to be. Write us an e-mail including the information on what you need as the 3D model and we will tell you how much should it cost.

labzFAQ

i-Labz Frequently Asked Questions

Q: Why should I choose i-Labz for my development company? A: We are an established full sevice web development company delivering web design, graphic design, 3d modeling services of any complexity. Being in IT business for over 10 years now we have all round web development expertise.

Q: Once my website design is completed -what aftersales service do you offer? A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

Q: I hear that there are hidden costs associated with web design services. Is this true? A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Q: Do I need to install any software? A: No is the simply answer.

Q: How many pages can I have on my web site? A: As many as you like. From a search engines point a view - The more the better!

Q: I already have a website and I need it updating, can you help me? A: Yes, we would be happy to look at you existing website and give you a quote and ideas for redesign.

Q: Do you display any banners or pop-up ads on my website? A: Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Q: What kind of 3D models can you make? A: Any type of 3D models, from small, precise, industrial pieces up to large, tall buildings and even organic models (humans, animals etc.).

Q: How much time it takes to create the 3D model? A: It depends on the complexity of the model. Can take from 2-3 hours up to week or two.

Q: What application they are made with? A: Models are made in "Autodesk 3ds Max" and rendered with "V-ray" rendering engine.

Q: What file format do I get as the end product? A: Depending on what you need, you can get an actual 3D model in native 3ds Max format (.max), exported formats (.obj .3ds .fbx .dwf) and/or you can get final rendered picture.

Q: Do I need to install any software? A: Since render is a simple picture, you don't need any kind of software, however if you want to manipulate with the actual 3D model, you will need either 3ds Max (recommended) or any other 3D application.

Q: What are the prices of 3D models? A: Depending, again, on how complex the model needs to be. Write us an e-mail including the information on what you need as the 3D model and we will tell you how much should it cost.

Q: Why should I choose i-Labz for my development company?
A: We are an established full sevice web development company delivering web design, graphic design, 3d modeling services of any complexity. Being in IT business for over 10 years now we have all round web development expertise.

Q: Once my website design is completed -what aftersales service do you offer?
A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

Q: I hear that there are hidden costs associated with web design services. Is this true?
A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Q: Do I need to install any software?
A: No is the simply answer.

Q: How many pages can I have on my web site?
A: As many as you like. From a search engines point a view - The more the better!

Q: I already have a website and I need it updating, can you help me?
A: Yes, we would be happy to look at you existing website and give you a quote and ideas for redesign.

Q: Do you display any banners or pop-up ads on my website?
A: Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

Q: What kind of 3D models can you make?
A: Any type of 3D models, from small, precise, industrial pieces up to large, tall buildings and even organic models (humans, animals etc.).

Q: How much time it takes to create the 3D model?
A: It depends on the complexity of the model. Can take from 2-3 hours up to week or two.

Q: What application they are made with?
A: Models are made in "Autodesk 3ds Max" and rendered with "V-ray" rendering engine.

Q: What file format do I get as the end product?
A: Depending on what you need, you can get an actual 3D model in native 3ds Max format (.max), exported formats (.obj .3ds .fbx .dwf) and/or you can get final rendered picture.

Q: Do I need to install any software?
A: Since render is a simple picture, you don't need any kind of software, however if you want to manipulate with the actual 3D model, you will need either 3ds Max (recommended) or any other 3D application.

Q: What are the prices of 3D models?
A: Depending, again, on how complex the model needs to be. Write us an e-mail including the information on what you need as the 3D model and we will tell you how much should it cost.